If you’re having problems with your drains, you doubtless want the issue resolved as quickly as possible. But it can be hard knowing exactly who is responsible for calling the experts. Depending on the location of blocked drains, different parties may be liable for addressing the problem. You don’t want to fork out for repairs when the water company should be paying, so it’s important to know when it’s your responsibility. As a property owner or tenant in Grays, take note of the following information to ensure you aren’t unnecessarily taking charge of drainage services.
At PMB Environmental Ltd, we understand that blockages can be disruptive and stressful. That’s why we strive to get your property running efficiently again as quickly as possible. With over 20 years of industry experience, we offer expert advice and extensive services to resolve any plumbing, drainage or heating issue you may have.
If blocked drains are within the boundaries of your property, including under your house, garden or driveway, they belong to you and are your responsibility. You need to call a trusted drainage company, such as PMB Environmental Ltd, as soon as you notice an issue.
We carry out drain clearance and repair services in Grays to return your system to a fully operational state.
It’s always best to prevent blocked drains. Our maintenance services minimise the risk of disruption and expensive damage. In addition, we offer extensive advice to homeowners on how to properly care for your system. Please contact us if you require any guidance.
If you rent your property in Grays, it’s important to look at your tenancy agreement to see who is responsible for blocked drains. Usually, the landlord will be in charge of maintaining and repairing drains and drainpipes.
It’s important to maintain good communication with your landlord or letting agent to ensure the swift and proper resolution of any drainage issues.
Unlike drains, which take wastewater directly away from your home, sewers channel wastewater from your drains, as well as your neighbours’ drains, in Grays. Sewers are usually publicly owned, and your water company will maintain them.
If after an inspection we find the problem is with the sewer system, you are not responsible for clearing the blockage or carrying out any repairs.
If you live on a site with numerous properties, such as a block of flats, you might have a private sewer or lateral drain. If this is the case and you own your property, you are responsible for drainage maintenance and repairs.
If a private or unadopted sewer in Grays serves multiple properties, the owners are jointly responsible.
If you don’t properly maintain a private sewer, the local environmental health department can order you to carry out repairs or clear blocked drains. They will give you a time period for completing the work and if you don’t meet this, they may conduct the work themselves and charge you for it.
Your local council in Grays is responsible for highway drains and road gullies. If you notice these kinds of blocked drains, alert the council’s highways department. They will clear the blockage to ensure roads remain safe and accessible.